Effective Date: October 2, 2026
JAGonzalez Agency, LLC (“JAGonzalez Agency,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information may be collected, used, and shared when you visit our website, communicate with us, or request information about our insurance and financial services.
This Privacy Policy explains the types of information we may collect, how we may use that information, the technologies used on our website, and the choices available to you.
1. Information We May Collect
Depending on how you interact with us, we may collect the following types of information:
Information You Provide Directly
You may voluntarily provide information when you:
- submit a contact or quote request;
- contact us by telephone, email, text message, or other communication channel;
- request information regarding insurance products or services;
- otherwise communicate with our agency.
This information may include:
- name;
- email address;
- telephone number;
- business or company information;
- information included in your inquiry or message;
- other information you choose to provide.
JAGonzalez Agency does not collect Social Security numbers through this website or through its digital website forms. Certain insurance carriers may request additional information as part of an insurance application or underwriting process. When applicable, that information is handled separately from the general website inquiry process.
Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically, such as:
- Internet Protocol (IP) address;
- browser type;
- device type;
- operating system;
- pages viewed;
- referring website or traffic source;
- approximate geographic information derived from technical data;
- date and time of visits;
- interactions with pages, links, and website features.
This information may be collected through cookies and similar technologies as described below.
2. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to operate the website, understand how visitors interact with it, and measure the effectiveness of our marketing activities.
Some cookies are necessary for the website to function properly and cannot be disabled through our cookie preference tool. Other cookies, including analytics and advertising cookies, are used based on your consent and preferences where applicable.
We use CookieYes to provide visitors with controls for managing non-essential cookies. When visiting our website, you may choose to:
- accept all cookies;
- reject non-essential cookies; or
- customize your cookie preferences.
You may also revisit and change your preferences later using the cookie preference control available on the website.
3. Analytics and Advertising Technologies
We may use third-party analytics and advertising technologies to better understand website usage and evaluate the performance of our marketing activities.
Google Analytics 4
We use Google Analytics 4 (GA4) to help understand how visitors interact with our website. Depending on your cookie preferences, Google Analytics may collect information such as:
- pages viewed;
- website interactions;
- traffic sources;
- device and browser information;
- general usage patterns.
We use this information to understand website performance and improve the visitor experience.
Google Tag Manager
We use Google Tag Manager (GTM) to manage and deploy certain website measurement and marketing technologies.
Google Tag Manager primarily functions as a tag-management system. Technologies deployed through Google Tag Manager may collect information depending on the specific technology and the visitor’s consent preferences.
Meta Pixel
We may use the Meta Pixel, a technology provided by Meta, to help measure website visits and interactions and evaluate the performance of advertising campaigns on Meta platforms, including Facebook and Instagram.
Depending on the visitor’s cookie preferences, the Meta Pixel may receive information such as:
- website pages visited;
- website interactions;
- browser and device information;
- referring information;
- IP address and similar technical data.
Advertising-related tracking is subject to the visitor’s cookie preferences where applicable.
We do not intentionally send Social Security numbers or sensitive insurance application information through Google Analytics, Google Tag Manager, Meta Pixel, or similar website measurement technologies.
4. How We Use Information
We may use information collected through the website or provided directly by you for purposes including:
- responding to inquiries and requests;
- communicating with prospective and existing customers;
- providing information regarding insurance products and services;
- supporting customer service;
- evaluating website usage and performance;
- improving website functionality and user experience;
- measuring the effectiveness of marketing and advertising activities;
- maintaining website security;
- preventing fraud or misuse;
- complying with applicable legal or regulatory obligations.
We may also use information for other purposes disclosed at the time it is collected or with your authorization.
5. How We May Share Information
We do not sell personal information in the ordinary sense of exchanging personal information directly for money.
We may share information with third parties when reasonably necessary to operate our business, provide services, or support our website and marketing activities.
Service Providers
We may share information with companies that assist with services such as:
- website hosting and maintenance;
- analytics;
- advertising and marketing technology;
- email or communication services;
- information technology;
- customer support;
- security and fraud prevention.
Insurance Carriers and Business Partners
When you request insurance-related information or choose to proceed with an insurance application, information may be shared with insurance carriers, wholesalers, service providers, or other parties involved in obtaining, evaluating, quoting, binding, or servicing insurance coverage, as appropriate.
Legal and Regulatory Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
- comply with applicable law;
- respond to lawful requests or legal processes;
- cooperate with regulatory or governmental authorities;
- protect our legal rights;
- protect the safety or security of our customers, business, website, or others.
Business Transactions
Information may be transferred as part of a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable requirements.
6. Your Privacy Choices
Cookie Preferences
You may manage your cookie preferences through the cookie consent tool available on our website.
You may:
- accept all cookies;
- reject non-essential cookies; or
- select specific categories of cookies.
Necessary cookies cannot be disabled because they are required for core website functionality.
Analytics and advertising technologies may be limited based on the preferences you select.
You may revisit your cookie preferences at any time using the cookie preference control available on the website.
Marketing Communications
You may opt out of promotional email communications by following the unsubscribe instructions contained in those communications or by contacting us.
Even if you opt out of marketing communications, we may continue to send communications that are necessary to respond to a request, service an existing relationship, or provide important administrative information.
Privacy Requests
Depending on applicable law and your circumstances, you may have rights concerning personal information maintained about you.
You may contact us to request information regarding your personal information or to ask that information be corrected or deleted, subject to applicable legal, regulatory, contractual, record-retention, and insurance-related requirements.
7. Telephone, SMS, and Electronic Communications
If you voluntarily provide a telephone number or email address, we may use that information to respond to your request or communicate with you regarding products, services, quotes, appointments, or your relationship with JAGonzalez Agency.
Where required, marketing communications will be subject to applicable consent and opt-out requirements.
Providing consent to receive marketing communications is not a condition of purchasing insurance or other services where applicable.
Message and data rates may apply to SMS communications depending on your mobile service provider.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information under our control.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
9. Data Retention
We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- responding to inquiries;
- maintaining business records;
- servicing customers;
- complying with insurance, regulatory, tax, legal, or contractual requirements;
- resolving disputes;
- protecting our rights.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Third-Party Websites and Services
Our website may contain links to websites, platforms, or services operated by third parties.
We are not responsible for the privacy practices, security, or content of websites or services that we do not control.
We encourage visitors to review the privacy policies of third-party services before providing personal information to them.
11. Children’s Privacy
Our website and services are intended for individuals seeking insurance or related business services and are not directed toward children.
We do not knowingly use the website to solicit personal information directly from children under the age required by applicable law.
If we become aware that information was collected from a child in circumstances where consent was required, we may take appropriate steps to delete that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- our website;
- technologies we use;
- our business practices;
- legal or regulatory requirements.
When changes are made, the updated Privacy Policy will be posted on this website and the Effective Date will be revised accordingly.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, you may contact:
JAGonzalez Agency, LLC
13910 Schmidt Rd
Cypress, TX 77429
Phone: (281) 720-0400
Email: j.gonzalez@gonzalezagency.com
